At glamourgridllc.com, we strive to provide a clear, dependable, and transparent shipping experience for all customers. This Shipping Policy explains how orders are processed, shipped, and delivered, along with the responsibilities of both the customer and our business. We encourage customers to review this policy carefully before placing an order so they have a complete understanding of shipping timelines, costs, and delivery expectations.

Order Processing Time

All orders placed on glamourgridllc.com are processed within the timeframe communicated on the website at the time of purchase. Order processing includes order verification, payment confirmation, packaging, and preparation for dispatch. Processing times may vary depending on product availability, order volume, or operational factors. Orders are not shipped on weekends or public holidays, and any orders placed during these periods are processed on the next business day.

Shipping Destinations

We ship to the locations listed on our website during checkout. Availability of shipping services may vary depending on the destination, carrier limitations, or regulatory restrictions. Customers are responsible for ensuring that the shipping address provided at checkout is complete and accurate. Incorrect or incomplete addresses may result in delivery delays or failed shipments, for which glamourgridllc.com is not responsible.

Shipping Methods and Carriers

Shipping methods and carriers are selected based on the destination, order size, and logistical considerations. The available shipping options, along with estimated delivery timelines, are displayed at checkout. While we work with reliable carriers, delivery timelines are estimates and may be affected by factors beyond our control, such as carrier delays, weather conditions, customs processing, or local delivery restrictions.

Shipping Costs

Shipping charges, if applicable, are calculated and displayed at checkout before the customer completes payment. Any applicable shipping fees are based on factors such as destination, shipping method, and order value. We do not add undisclosed shipping costs after an order is placed. Customers are responsible for reviewing the total shipping charges before confirming their purchase.

International Shipping Considerations

For international orders, customers may be responsible for customs duties, taxes, or import fees imposed by the destination country. These charges are determined by local authorities and are not included in the product price or shipping fee unless explicitly stated. glamourgridllc.com is not responsible for delays caused by customs clearance processes or additional fees imposed by customs authorities.

Order Tracking and Delivery

Once an order is shipped, customers may receive tracking information if available from the shipping carrier. Tracking details allow customers to monitor the progress of their shipment. While we aim to provide accurate tracking information, occasional delays or updates from carriers may occur. Delivery is considered complete once the carrier confirms that the package has been delivered to the provided address.

Lost, Delayed, or Damaged Shipments

If a shipment is delayed beyond the estimated delivery timeframe, customers are encouraged to contact the carrier directly using the tracking information provided. In cases where an order is confirmed as lost or arrives damaged, customers should contact us promptly with relevant details so the issue can be reviewed. Resolution of such cases is handled in accordance with our policies and the carrier’s investigation process.

Changes to Shipping Address

Requests to change the shipping address must be submitted as soon as possible after placing an order. If an order has already been processed or shipped, address changes may not be possible. glamourgridllc.com is not responsible for delivery issues resulting from address changes requested after dispatch.

Undeliverable or Returned Shipments

If a shipment is returned to us due to an incorrect address, refusal of delivery, or failure to collect the package, additional shipping fees may apply for reshipment. In such cases, customers may be contacted to confirm updated delivery details before further action is taken.

Shipping Policy Updates

This Shipping Policy may be updated periodically to reflect changes in shipping practices, carrier partnerships, or regulatory requirements. Any updates will be posted on this page. Continued use of the website after changes indicates acceptance of the revised policy.

Business Details

Business Name: glamourgridllc.com
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Email: support@glamourgridllc.com
Business Address: 20 Cooper Sq #20, New York, NY 10003, USA